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5 posts tagged upgrade

On Apple’s “It Just Works” - Spoiler: Not Anymore

After watching Apple’s latest keynote, which was less than a stellar experience, we we’re still all excited to get our hands on the new iPhone 6 and iOS 8. But, yesterday was a bad day for a lot of people.

My daughter in law received her brand new iPhone 6 that will replace her aging iPhone 4S running the newly released iOS 8. She did a backup using the latest release of iTunes on her MacBook Air. She then wanted to restore to her new iPhone 6. After hours of trial and errors, she decided to setup her new iPhone as a new device and forget about restoring her data. She was pissed off. I fell sorry for her. After all, we all expect Apple to provide devices and services that just works. Well, I’m sorry to tell you: not anymore it seems.

This was the day iOS 8.0.1 update came out and disabled cellular and Touch ID on all iPhone 6 where the update got installed. This was disastrous enough for the news to be all over the place this morning. Oh, and while speaking of Apple on prime time, why not mention about the bendable iPhones too. Gosh.

I myself installed iOS 8 on all my devices and while this is a massive update, it comes with a lot of quirks too. I was anxious to use iCloud iPhoto Library to find out it is still in beta, just like iWork’s Page, Keynote and Numbers on since they came out last year. HealthKit was pulled on last minute and apps will have to wait for iOS 8.0.2. 

What is going on? We could try to explain the situation and put forward some theories but the fact is that it isn’t just working anymore. We’ll have to wait for the next few months for the dust to settle and see Apple fix the problems. Because, there are many of them.

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On Samsung reliability

Heard from a representative in a Sprint dealer in Las Vegas. This girl was having issues with battery reliability on a recent Samsung smartphone. The rep was saying that it was a known issue with a recent firmware update on his phone and that she would have to wait for Samsung in order to fix this. Wait for months maybe to get a fix. The guy asked if she was due for an “upgrade” in order to get a new phone… Nope.

Maybe Samsung could just reduce number of smartphones they push on us in order to improve reliability. Maybe this little story explains in part why so many Androïd phones are being sold every single day.

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The new iPad - a “meh” upgrade?

I read on the Internet a few people saying the new iPad is kind of a ”meh” upgrade. After all, not many things has changed and there is still no USB slot and the screen is ”essentially” the same.

On the missing USB slot

Those waiting for an iPad with a USB slot don’t realize that Apple is all about the cloud and doesn’t see the USB slot part of the strategy. By having your documents in the cloud, what a USB slot could be used for? Import documents on the iPad? The problem is this little known fact to a potential user of an iPad: there is no end user file system on this device. Where those imported documents would go? For a power user of an iPad, this can be frustrating at time but that the way it is. USB slot would be used by a small portion of the users and Apple don’t like to keep this kind of feature in their product. The same logic was applied to the CD drive on the MacBook air and soon will be applied to the MacBook Pro.

On the ”essentially” same screen

Since the first iPad generation, Apple didn’t change much externally: same buttons, same position, same case color, same size. The iPad 2 introduced a new casing which is much easier to hold and added value to the product. What else can Apple change on this device to make it better? What is the most important thing in a touch screen device? What is the component that defines the user experience? The screen! And now, this new iPad got a super high resolution display, higher than 1080p, the best TV screen resolution that you can find on the market. All this on a 9.7” screen, sitting at around 12” of your eyes. This screen makes the digital appearance of the software vanish for a more analog look. Still, you’ll find people saying that this is a ”meh” upgrade.

Apple make products built around components that they feel can add real value and can make a big difference. The new iPad is the embodiment of this strategy.

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